Terms of Service

Welcome to Persay, operated by Sanjay Rajeev. By accessing or using our website and services, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By creating an account or using our services, you agree to comply with these terms. If you do not agree, you may not use our services.

2. Subscription Services

Persay offers subscription-based access to premium features.

• Billing: Subscriptions are billed in advance on a monthly or yearly basis.
• Auto-Renewal: Subscriptions renew automatically by default at the end of each billing cycle.
• Turning off auto-renew: If you do not want your subscription to renew, you must turn off the auto-renew toggle in your account. When auto-renew is turned off, your subscription remains active until the end of the current billing cycle.
• Refunds: Payments are non-refundable except as set out in our Refund Policy.

2.1 Top-Ups (Additional Usage Credits)

If we offer “top-ups” (additional usage credits or add-ons) they are intended to increase your available usage within the current usage period tied to your subscription.

• No carry-forward: Top-ups do not roll over into a future usage period.
• Expire with the period: Any unused top-up balance expires at the end of the applicable usage period.
• Monthly plans: If you are on a monthly plan, top-ups apply only for that month and expire when the month renews.
• Yearly plans: Even if you are billed yearly, usage may still be measured in monthly usage periods; top-ups apply only within the current monthly usage period and do not carry forward.
• Plan changes: If you change plans, top-up availability and expiration may be recalculated based on the new plan’s usage period. Outside our Refund Policy, unused top-ups are not converted to cash or refunded.

2.2 Plans, Limits and Fair Use

These are the limits the service enforces today. You agree to them when you create an account; we show them again on the pricing page and in your account.

• When answers run out: your public chat pauses until the next monthly period (Pro) or until you upgrade or add a top-up. We email you at 80% and 100% if email alerts are on.
• Per conversation: to keep the service fast and to prevent automated abuse, one conversation with an AI spokesperson is limited as shown above. Visitors can start a new conversation at any time.
• Automated use: we may slow down or block traffic that looks automated (scripts, scraping or repeated requests). Protective limits never reduce the monthly answers you paid for.
• Changes: if we lower a limit on a paid plan, we tell you before your next billing period and you can cancel before it applies.

2.3 Prices, Currencies and Taxes

Payments are processed by Paddle.com, our reseller and merchant of record, which handles payment, invoicing and sales tax. Prices are shown in US dollars or, in some countries, in your local currency (for example Indian rupees, euros or pounds), including VAT or GST where it applies. The price at checkout is the price you pay.

2.4 AI Answers and Your Content

• Your AI spokesperson answers from the profile you provide. It can be wrong or incomplete; you are responsible for keeping your profile accurate.
• You keep the rights to what you upload. You allow us to process it to build your profile and answer visitors on your behalf.
• Your page must be about you. Do not create a page that speaks for or impersonates another person.
• Do not upload content you are not allowed to share, or personal data about other people without their permission.

3. User Conduct

You agree not to misuse our services or help anyone else do so. You are responsible for all activity under your account.

4. Termination

We reserve the right to suspend or terminate your account if you violate these terms.

5. Changes to Terms

We may modify these terms at any time. Continued use of the service constitutes acceptance of the modified terms.

6. Contact

If you have questions about these Terms, email us at persay.infra@gmail.com.